We take immense pride in our international shipping services, reaching over 200 countries and islands across the globe. Our commitment lies in offering unparalleled value and service to our customers. As we continue to expand, our goal remains steadfast: exceeding customer expectations and delivering exceptional service worldwide.

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How do you ship packages?

Our shipping methods vary based on the origin of the package. Items dispatched from our warehouse in China are shipped through carriers like Aliexpress Standard Shipping, DHL, and EMS, selected based on the product’s weight and dimensions. Similarly, packages from our US warehouse are handled by UPS, FedEx, or USPS.

Do we ship worldwide?

We indeed ship worldwide, covering a vast network of 200+ countries. However, there are select locations we may be unable to ship to. Should your location fall under these constraints, we will promptly reach out to you to discuss feasible alternatives.

What about customs?

Please note that customs fees, if applicable, are not within our purview once items have been shipped. Your purchase implies acceptance that customs charges may be incurred upon arrival in your country.

How long does shipping take?

Shipping durations vary depending on the destination: United States (10-25 business days), Canada, Europe (10-20 business days), Australia, New Zealand (10-30 business days), Mexico, Central America, South America (15-30 business days). These estimates exclude our standard 2-5 day processing period.

Do we provide tracking information?

You’ll receive an email with tracking details once your order ships. If you haven’t received this information within 5 days, please reach out to us. Note that tracking updates may take 2-5 business days to reflect in the system for certain carriers. Should you encounter any issues with your tracking after this period, feel free to contact us for assistance.

For logistical efficiency, items from the same order may occasionally be shipped separately. If you have further inquiries, please don’t hesitate to contact us. We’re here to assist you in every possible way.